Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with CEM & HSE to identify and close menu expansion o

This role is a key technical contact point within a specified territory including all aspects concerning the application of troubleshooting of instruments, software or hardware issues, and training requirements for the customers. Support all systems to the designated product performance metrics and KPIs associated to service contracts within Ortho Care. Provides operation

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for c

Support security engineering of Office365, AWS, firewalls, WAF, email, antivirus, IPS, DLP, IAM, Endpoint and Server security Establish technical standards and process that ensure industry best practices for Information Security are applied to all systems Engage with projects and one off requests for security engineering and solution architecting Monitor, evaluate and pro

Operates manufacturing equipment used in the production area. Completes all manufacturing documents including Device History Records (DHRs) and machine and material use (reconciliation for yields, returns, scrap). Completes inspections, testing, print verifications, and line clearances. Calculates expiration dates on finished goods and components. Accurate use of equipmen

Assess failure modes of potential quality issues of systems nature related to hardware/software, reagents, samples, testing protocol and consumables reported by customers and internal stakeholders. Perform investigation into the product issue/s to understand nature of the problem. Work with cross functional representatives in quality, customer support, lifecycle managemen

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with CEM & HSE to identify and close menu expansion o

Execute manufacturing or manufacturing support processes according to standard operating procedures and current curriculum. Support schedule adjustments to meet production, material receipt and shipping requirements. Work with Shift Leader//Team Leader to review departmental production schedules, work orders and related information to ensure materials are available for pr

Lead scientific evidence strategy Assess competitive landscape, current product evidence, and product strengths/weaknesses to identify gaps and opportunities with respect to scientific evidence. Define multi year clinical/scientific evidence strategies for key disease states and product groups. Prioritize evidence generation efforts throughout the business unit, in partne

Ensure FMEAs for new and existing products are robust and complete. Continually review and update FMEAs as failure modes are identified Ensure the control points proposed through the design and development process are evaluated for adequacy as related to field performance and manufacturability Support escalations related to stability study of new product launches and/or c

Effectively communicates verbally and in writing. Demonstrates a sense of urgency to complete production schedule on time. Accepts personal responsibility for the quality and timeliness of work. Accurately and timely completes all required reporting functions using an SAP/ERP computer system. Uses computer based documentation system to find, view and print specifications

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with AAM& SAE to identify and close menu expansion op

Provides technical support of departmental activities in significantly reducing product rejection, scrap and variances, and improving both the quality and business systems inefficiencies. Collects data for development of corrective actions. Works with Manufacturing and Engineering groups to write and execute validations of process and system improvements. Provides technic

Conduct job evaluation and review of new and/or existing roles. Partner with HR Business Partners and line management to gather information and communicate results. Provide administrative support to the global annual salary planning process, including annual merit increase, bonus & incentive plan processes, and analysis. Participates in market and salary surveys to ensure