Achieves sales and profitability goals with each targeted customer. Establishes productive, professional relationships with key decision makers and influencers at multiple levels with targeted customers including C suite, laboratory leadership, Accounts Payable leaders, and technical buyers. Proactively assesses, clarifies, and validates customer needs on an on going basi

Marketing Knowledge Be an expert on our solution and services. Serve as the NA technical product expert supporting the NA Commercial Sales, Marketing, Service and Support Teams. Product Ensure effective product positioning and messaging is in place. Closely work with learning and development team to ensure knowledge/capability levels are reached with the appropriate comme

Provides leadership in meeting all productivity goals and objectives and in building and developing a high performing and functioning team, driven by establishing clear expectations of performance metrics and routinely reviewing with staff. Enforces all Company and department policies and procedures and all safety regulations. Coordinates design reviews and negotiates var

The Laboratory Automation Support Specialist will coordinate, manage, implement, and perform escalation service support for new and existing automation and middleware equipment. He/she is actively engaged for the entire automation instrumentation installation, including pre sale, pre installation, installation, and instrument go live and follow up support. Work with the P

Manage the calibration workload through the use of CMMS software. Execute all calibrations to meet daily, weekly, annual production. Maintain records through proper documentation in the CMMS system of record. Installs, maintains, repairs, overhauls, calibrates, and tests a wide variety of industrial instrumentation that record, indicate, control, and regulate level, flow,

Own and maintain the QuidelOrtho (QO) CMDB data model based upon the most current ServiceNow Common Service Data Model (CSDM) and ITIL best practices Work alongside ServiceNow Admin team to ensure the platform is configured to QO data model and best practice standards Lead the adoption, expansion and execution of automated configuration item (CI) population via ServiceNow

The Technical Support Specialist II will be responsible for the following Focused on the direct support of our customers by providing expert technical solutions for both assay and instrument related issues using telecommunication, chat or other emerging technologies. Consistently displays the ability to lead troubleshooting management on one or multiple types of laborator

Hands on implementation experience in SAP S/4 Hana preferably with FIORI and Central Finance Independently handle RICEF, User Exits and Enhancements, interface development with Internal and external systems. Conducting workshops, gathering user requirements, preparing SDLC documents. Prepare Training documents and Train end users Design, configure and architect technical

Troubleshoots, repairs, and provides preventive, corrective, and emergency maintenance to all production equipment and machines. Reads and interprets equipment manuals and work orders to perform required maintenance and service. Performs routine and non routine preventative maintenance in accordance with approved methods and documentation. Applies safety procedures to all

Reviews Device History Record (DHR) data entries for accuracy, completeness and compliance with specifications as per applicable departmental procedure(s) for review of quality records. Follows detailed procedures documented in SOP's, work instructions, forms and on check lists. Strong documentation and organizational skills are required. Records and escalates exceptions

Authors, reviews and/or approves validation documentation including protocols, reports and other sources of information to ensure that validations and procedures are consistent with current industry standards and regulatory requirements. Ensures that validation and qualification activities are consistent with company validation policies and procedures. Proceeds according

Install, operate, maintain, repair and modify electromechanical equipment, preferably in the field. Complete training to achieve required certifications and remain current with reoccurring training. Repair and refresh electromechanical equipment following detailed processes as defined in standard work instructions and service procedures. Troubleshoot and repair technical

Leads reg i o n al d istri b u ti o n strategies and initiatives for all distributors to grow top line sales in ide n tify ing opportunities in all market segments and meet regional revenue goals. Leverages distribution to support the converting of net new, competitive accounts and meet new business acquisition goals. Leverages distribution to support the retention strate

Complete release and in process tests supporting Vitros products by executing analytical testing on multiple types of equipment in compliance with all procedures; and provide analytical and manual dexterity to deliver accurate and precise results. Perform complex quality data analysis on all types of release tests. This includes the use of validated spreadsheets and the l

Leads reg i o n al d istri b u ti o n strategies and initiatives for all distributors to grow top line sales in ide n tify ing opportunities in all market segments and meet regional revenue goals. Leverages distribution to support the converting of net new, competitive accounts and meet new business acquisition goals. Leverages distribution to support the retention strate